Hello, you are using Patient Networks’ Public Portal
at www.patientnetworks.ca. Modifications of this policy may occur from time to time and will be posted here and can be found through www.patientnetworks.ca.
Patient Networks is a primary care medical practice,
located in downtown Toronto.
We are a team of physicians who provide care to patients on a walk-in and
appointment-booking basis. At Patient Networks, we value our patients’ personal health
information. We know your personal health information is important to you and
we are committed to treating your personal health information with a very high
standard of care.
Purpose of this
The purpose of this policy is to inform patients who
use the Patient Networks Public Portal on patientnetworks.ca about the
information that is collected, used and stored on the patientnetworks.ca Public
Purpose of the
The purpose of the patientnetworks.ca Public Portal is
Public Portal provides visitors to our medical clinic with important
information about our services, location, hours of operation, public
bulletins, and clinic wait times; and,
Public Portal also allows our patients to log-in remotely and book, view,
cancel, or modify their own appointment times with physicians at Patient
Personal Health Information
The collection, use, and storage of personal
information via the Public Portal of patientnetworks.ca will vary, depending on
the function for which you are using the site. More specifically:
of the Public Portal on patientnetworks.ca for the purposes of viewing
information about Patient Networks, its hours of operation, publicly
posted information and notices, as well as the patient wait times does not
require users to provide personal health information.
- Use of the Appointment
Scheduler function on the Public Portal of patientnetworks.ca does require
the collection of a user’s personal health information.
The personal health information provided by patients who use the
Appointment Scheduler on the Public Portal of patientnetworks.ca is used
in order to verify the identity and authenticity of the user attempting to
use the Appointment Scheduler to book, modify or cancel appointments on
behalf of the identified patient-user.
When a patient
uses the Appointment Booking function of the Public Portal, personal health
information including the patient’s name, date of birth, health card number,
and appointment bookings will be collected, used and stored on
patientnetworks.ca. Patients using
the Appointment Booking function of the Public Portal of patientnetwork.ca use
their health card number as a personal/unique identifier and have the option of
creating their own unique and confidential password, which is encrypted in
order to ensure the security and integrity of the information provided. While Patient
Networks may reset patient-users’ passwords from time to time, Patient Networks
will not view a patient-user’s unique password.
Personal Health Information
Personal health information that is disclosed by
patient-users of the Public Portal of patientnetworks.ca is stored on a
dedicated Patient Networks server. The use of a dedicated server means that
Patient Networks does not co-host servers or “share” servers with other medical
practices, businesses, or organizations. Rather, the information collected on
the Public Portal of patientnetworks.ca is stored on an individual secure
server. Patient-users’ personal health information collected
via the Public Portal of patientnetwork.ca, is encrypted with secured-socket
layer (“SSL”) encryption. SSL encryption allows for data confidentiality and
the preservation of the integrity of our patient-users’ personal health
information. Personal health information collected via the Public
Portal of patientnetworks.ca will not be shared or disclosed with other
third-party organizations; however, we reserve the right to disclose users’
personal health and other information as required by law or requested by related
authorities in order to comply with our legal and licensing duties, as prescribed
by municipal, provincial, federal laws, regulations, and licensing bodies.