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OUR OFFICE IS OPEN / FACE MASKS ARE REQUIRED: We can see patients who require medical attention and do NOT have symptoms of fever, chills, sore throat, cough, shortness of breath, cold/flu. We continue to be open Monday-Friday, 8am-4pm. We have several ways to provide care for you during this time: All telephone and in-person appointments are FREE - even if you don't have OHIP.
	1) Telephone Consults (Preferred by most patients): Please email us at: contact@patientnetworks.ca with your 10 digit Health Card number and 2 letter version code AND a telephone number to call you back at. Even if you don't have a health card, your telephone consult with us is still free. One of our physicians will call you back during our office hours usually within 1 hour - please note that when we call, it may show "NO CALLER ID". If we need to prescribe medications to you, we can fax the presciption to your local pharmacy to pick up. (See privacy policy below) 2) In-Office Appointments: If you need to come into the office, we are available to see you. Family practice patients can login to book an In-Office Appointment. 3) Walk-in Appointments: Our walk-in clinics is open if your issue requires an assessment in person.
We are working closely with our local health partners at St. Michael's Hospital. For up to date information and further guidance regarding COVID-19, please click HERE *Telephone Consult Disclosure: Just like online shopping or email, Telephone Consults has some inherent privacy and security risks that your health information may be intercepted or unintentionally disclosed. We want to make sure you understand this before we proceed. In order to improve privacy and confidentiality, you should also take steps to participate in this virtual care encounter in a private setting and should not use an employer’s or someone else’s computer/device as they may be able to access your information. If it is determined you require a physical exam you may still need to be assessed in person. You should also understand that Telephone Consults is not a substitute for attending the Emergency Department if urgent care is needed.