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Unfortunately, due to a critical shortage of staff at this time, we regret to inform you that until September 2022: Our WALK-IN CLINIC and TELEPHONE CONSULTS are ONLY AVAILABLE to FAMILY PRACTICE patients - We are also seeing existing patients who require follow-up from a visit within the last 6 months - TELEPHONE CONSULTATIONS ARE ONLY AVAILABLE FOR: 1) FAMILY PRACTICE patients can book online or request telephone consults 2) EXISTING patients with active symptoms of cough/sore throat/fever/new rash Walk-in assessments are available if you DO NOT HAVE SYMPTOMS of fever/chills, sore throat, cough, new rashes. Please arrive by 2pm to ensure that you will be seen.
	1) *Telephone Consults (Disclosure below) Please email us at: contact@patientnetworks.ca with your 10 digit Health Card number, 2 letter version code AND your telephone number. We will call you back during our office hours within 3-4 hours of your request. Please note, our call to you may display as a "NO CALLER ID" number. If we need to prescribe medications to you, we can fax the presciption to your local pharmacy to pick up. 2) In-Office Appointments: If you are a family practice patient and you need to come into the office, we are available to see you. Family practice patients can login to book an In-Office Appointment. 3) Walk-in Assessments/Visits: If you DO NOT HAVE SYMPTOMS of fever/chills, fatigue, muscle aches, sore throat, cough, cold/flu - our walk-in clinic is open to patients who require an in-person assessment. Please arrive by 2pm to ensure that you will be seen.**
We are working closely with our local health partners at St. Michael's Hospital. For up to date information and further guidance regarding COVID-19, please click HERE *Telephone Consult Disclosure: Just like online shopping or email, Telephone Consults has some inherent privacy and security risks that your health information may be intercepted or unintentionally disclosed. We want to make sure you understand this before we proceed. In order to improve privacy and confidentiality, you should also take steps to participate in this virtual care encounter in a private setting and should not use an employer’s or someone else’s computer/device as they may be able to access your information. If it is determined you require a physical exam you may still need to be assessed in person. You should also understand that Telephone Consults is not a substitute for attending the Emergency Department if urgent care is needed.